Before 2009, Gorlin Pools and Spas, had no marketing plan, no marketing strategy and poor execution of mis-directed marketing tactics. Enter Tom and Wingman Planning. As our marketing consultant, Tom took a holistic approach. He really got to know us and helped us become more strategic, current, and relevant. The Wingman team gave us a complete makeover. From our responsive web site to brochures, letter head, presentation folders and all our advertising tools, uniforms and truck signs; Wingman consistently designs contemporary tools that prospects and clients talk about and remember. Today, we are seen and heard through all the clutter in the market place. Using surveys, marketing testing and their collective knowledge and experience, the Wingman team successfully positioned our company as one of the premier pool companies in NJ. Every year our bottom line numbers improve. Every year client survey results improve.
Working with Wingman for me has been a dream come true. I could not afford to employ a full time marketing department ON MY STAFF. Now I don't have to. Wingman is accessible, responsive, and easy to work with. More than once I challenged Tom and his team to design something exclusive and custom just for us. Each time he succeeded in surpassing my expectations creatively while completing the task on time and before the deadline.
If you find yourself to busy, if you already wear too many hats, if you think you can't afford a marketing consultant then just like me your answer is...Tom and Wingman Planning.
Gorlin Pools and Spas
I was truly reluctant 3 years ago to using a web designer because of many reasons. I was introduced to Tom and Wingman Planning by a good friend who spoke highly of Tom as a person and as a web designer. I was told he was easy to work with, accessible, reliable and reasonable. I was at the beginnings of the Journey on branding two business concepts and Tom proved to be the perfect liaison that introduced me to the World Wide Web. He understood what I wanted but more importantly what I needed at that time and assured me when I was ready he would upgrade my presence on the web. 3 years later with the branding success of two businesses I'm ready once again to utilize Wingman Planning's expertise to upgrade both websites. I'm truly excited about 2015 and I'm glad to have Wingman Planning as a part of my team.
When our office decided it was time to upgrade our online presence, we reached out to a friend who referred us to Tom and Wingman Planning. It wasn't until we talked with Tom that we realized just how much we were in the online dark ages. Wingman built us a beautiful new site and continues to work with us in keeping our site at the top of many search engines. Our site can be viewed on a computer, pad or phone. If there were ever any questions, which we had plenty, there was always a very quick response. Great company to work with!!!
RaBu Diagnostic Services
After an awful attempt at web design on my own, a good friend of mine referred me to Tom and his company and I was not disappointed. Tom and his team created a warm and inviting e-commerce website for my new business in a timely fashion. Any questions or concerns that I had were quickly addressed and resolved. Thank you for a wonderful experience!! I highly recommend this company for your web design needs!!
Was referred to Tom and Wingman Planning by a very close friend who has done some work for me in the past. Tom responded to me very quickly from my initial contact, and we have been in constant communication ever since. The process to redesign and rebrand an old and tired website was seamless and without drama. Tom and his staff were professional and focused throughout the effort and delivered on every commitment. I highly recommend Wingman and WILL be using them again to serve current and future clients.
Matt Stanton, MBI GluckShaw
I cannot say enough about how professional and easy it is to work with Tom at Wingman. He is always quick to respond and very patient and quick with any website adjustments or suggestions he may have. Our site looks amazing!! I would highly recommend Wingman Planning.
Anne Buda, Angels for Warriors
Wingman made the design and implementation of my website extremely easy. As soon as it was launched I received several compliments about how professional it looked. One person asked for Wingman's contact information and is very interested in having them design a site for them.
I've been working very closely with Tom and Sue over the past month or two while they developed my new website. Our business is new and is thriving for success. The first step was the website. They took their time and met every single one of my needs and requirements. All along the way, any additional things I needed changed or added to the website they were right on top of it. Not only was Sue always available through e-mail, but so was the owner Tom. Wingman Planning definitely has the knowledge and skills for creating a dream on the internet. I would absolutely use them again if needed and recommend them to anyone I know.
I contacted RAC to for information on a custom CRM. I had researched other company's off the shelf templates and they just didn't meet my company's needs. RAC set up a meeting with Wingman Planning. I was able to sit down convey my needs and unique issues that were important in creating my companies custom CRM. In my case I needed a mobile system that would be able to auto fill multiple applications, create a four page data collection sheet, a calendar to keep track of the jobs while giving direct access to the customer data base. My customers can auto sign while the applications are auto loaded into an email program and sent to the appropriate state agency. It was a very complicated program that required constant changes and upgrades to get the system working as I needed it. Wingman Planning was very accommodating in not only adapting to the constant changes I would request but also being proactive on suggestions for making the CRM better and more efficient. The final results are that I have a custom program built for my company that I can access my customer information while on the road or the back at the office. My company's efficiency has increased while having the ability to call up reports and verify payments, emails and scheduled jobs. I highly recommend Wingman Planning and building a CRM for your company. It was well worth the effort and time and is already saving my company money.
You are awesome, a pleasure to work with and truly professional in every way. It was meant to be! The site looks amazing!
Being a small business owner, we rarely have time to do anything besides plan and execute for success. However, when we come across another individual or business that delivers the same high quality of service and professionalism that we strive for, we like to stop and take a moment to admire them. Tom at Wingman Planning has been one of those individuals at one of those businesses. First, every good business must have a top notch product. The web pages that Tom designed incorporated all of our wish list items in an attractive and intuitive site that represents our business to our standards. Second, every good business needs quality employees. Tom and his team provided superior customer service. Tom never left us waiting and was often able to deliver on my requests faster than expected. We highly recommend using Tom for your web design needs!
Dominick & Gail
New York Quality Cleaning Corp
We love your work, your discipline, your ethics and communication. It's wonderful to have a partner like you for this type of work. We are hoping for more opportunity to work on clients together.
Wingman Planning is absolutely amazing. Not only is Tom an expert in web design and creativity, but a master in understanding as well. He really caters to each and every individual, and truly cares about their success. If your business or organization needs a boost he's your man. I would use him again even if he was the most expensive option. BUT HES NOT!!!
Director, Municipal Academy
"Tom and Wingman Planning recently built us a new web site for a new division of our company. However in order to keep us on the forefront of today's technology he used Responsive Web Site Design. Our site looks and works fantastic on this platform. I cannot thank Tom and his team enough for always going the extra mile for us."
Tom, thank you for all you did to develop my new websites, I have been getting great feedback on both sites from my fans on Facebook and twitter. I know revamping the .org website was a little complicated and time consuming but the end result is fantastic. I would certainly recommend you to my friends and colleagues. Setting up the "back end" for me to upload my own content has made it simple for me to keep my fans up to date with what I am doing on a daily basis. Thanks for all your help.
"When we started our company 3 years ago we needed to develop an online strategy that would differentiate us from our competition. Tom took the time to understand our needs to develop not only a great website but put in place programs that would lead to future success. In sharing our vision with Tom, he challenged us to think long term, he created programs that enabled us to attract new categories of business. His approach was to act as a partner not a vendor. He can do the same for your business."
Principal of Energy Management Company
"What a fantastic job Tom and his team did on our website! We couldn't be happier with the finished product. We were in pretty bad shape before Wingman Planning stepped in and totally revamped our site and fixed all of our ecommerce problems. It's now totally user-friendly and functional. They were a pleasure to work with, both patient and accommodating through the entire process. We would absolutely recommend Tom and the gang to anyone looking to get their website in top notch shape!"
Owner of Magic Product Company
It is with great appreciation I write this letter to your company.
Several months ago I approached Wingman Planning, with a concept and idea that I thought would be near impossible to achieve. Over the course of several weeks, and many conversations, Tom demonstrated to me that my company's goals could be achieved, and Wingman Planning had the 'know how' to do it.
With great detail, Tom walked me through the steps of creating a CRM that would not only satisfy my company's needs, but would be developed to interact with my clients and satisfy the needs of their companies. So after several month's of development, and with the patience of Tom, Chris, and Sue in dealing with all of my requests, Wingman Planning successfully developed this specialized CRM that has secured the foundation for my companies growth for years to come.
On behalf EMCo Group, and all of its clients throughout the U.S., thank you for helping us achieve our goals and advancing to the next level.
President, EMCo Group
"I cannot recommend Wingman Planning enough. Tom and Company were so easy to work with, creating our site efficiently, economically, it looks great, and it GETS RESULTS!"
Wingman Planning created a fabulous Mobile Website for us. It's clean looking, easy to navigate and does exactly what we want and need it to do. Tom and his team asked all the right questions to create what we needed and then made recommendations to improve it even further - they made it easy. We wouldn't change a thing. As important, the bounce rate has been reduced to almost zero so visitors can easily find the information they're looking for and we've gotten numerous compliments about it.
Executive Director of Chamber of Commerce
When I contacted Tom at Wingman Planning to redo my business website, I could not have asked for a better company. Tom did an AMAZING job creating the new site and made the process extremely easy. He was always there to answer any questions at any time of day or night. I have already seen an increase in traffic to my website and am confident that my business will continue to grow because of Tom. THANK YOU for everything!
Marketing and PR Manager of Home Improvement Company
You came through for me even on a holiday weekend. You never cease to amaze me! You are simply the best!!!!!!!!
Township Director of Recreation
Its good to see our town staying current...during Sandy, you got us info quickly and truthfully...won't forget that.
Township Resident commenting on Wingman Planning's numerous updates of necessary information on Township website during Hurricane Sandy
"Two thumbs up for Tom at Wingman Planning. Just recently designed and launched both of my business web sites. Great professional, helped me save money by transferring domains, delivered ahead of schedule with innovative ideas, open to suggestions. I personally recommend Tom and his team. Thanks Tom."
Owner of Landscaping and Flooring Companies
I'm writing to say "thank you" for all you did to develop our beautiful new web site, which is getting rave reviews. I'm guessing this wasn't the simplest site you've ever developed because working with a committee usually isn't. And of course we wanted the site to be rich with information, which it certainly is.
The website itself is aesthetically attractive and as important, very easy to navigate. But my real thank you comes because anything we asked for was always, "no problem," and we asked for a lot. On top of all that, you had suggestions for additions and improvements that we didn't even think of. You made more work for yourself and did it happily. It was apparent that you wanted the site to be perfect as we did. You became an important member of the team and I came to value your professional expertise. I only wish that every major project we undertake like this one comes with "no problem!"
Executive Director of Chamber of Commerce
Tom, it's a pleasure working with someone who is both capable and available.
Owner of Pond Company
All I can say is WOW! We wanted to set up a website for our family owned business and didn't know who to contact. We asked other business owners, and they suggested Wingman Planning. Tom Mirabella walked us through the process and worked with us to set up a beautiful and user friendly site. He knew exactly what we were looking for. If we knew how easy it would be, we would have done this a long time ago! Thanks Tom!
Owner of Mobile Home Park
Thank you Wingman Planning for all your hard work over the years...You have helped us achieve our success and our goals. We are grateful for all you have done for us.
Owner of Home Remodeling Company
Just wanted to thank you very much for all the help and assistance throughout the past year. We really appreciate your help and patience, and we hope you realize how much we value you. We hope you know that you make a difference. Thank you from all of us.
As far as keeping me happy, you have gone up and over in everything else you have accomplished for me. I am extremely happy with you and your services, and to be frank it's been nothing but an eye opening experience for me. To see my thoughts so perfectly portrayed in the form of website, brochures, stationary and apparel is extremely humbling to me. You have been an extremely professional while holding a gentlemens disposition. For the record, all and any of my needs will always come across your desk. I would also like to thank you for your patience, visions and guidance through this whole process.
Owner of Construction Company
Tom, I want to thank you for the system it is great and i feel like it will make a HUGE difference in my company for tracking and accountability. Thanks.
Owner of Roofing Company
Working with Wingman Planning made my website design and development a very simple and quick process. I was impressed with the overall website turnaround time and Tom and Wingman Planning were easy to work with and always quick to reply and answer any questions. The website turned out great and I'm very pleased with Wingman Planning's services.
Must say...I LOVE OUR WEBSITE...and our developer:)! Just looked at it again...it's amazing! So happy we finally got this off the ground after talking about it for so many years:)!!!
Thank you for having the imagination and patience to capture the image EMCo Group was looking for in our website. It is indeed a site that we will be proud of and have received much positive feedback on. Your hard work and creative ideas makes us confident that the relationship between EMCo Group and Wingman Planning will only strengthen in years to come.
President, EMCo Business Development Group
Talk about impressive! I toured the entire site and I was blown away...not really surprised because of your exceptional work on our new Internet home but there are legions who feel the same way! What you do is an art but you and your team bring it to a whole new level... so not only were we lucky to have "found" you...it was really a blessing!
Past President of Non-Profit Organization
Wingman Planning made updating my business website an enjoyable and easy experience! I am not the most tech savvy person and needed someone with vision and expertise in creating a website that would be user friendly and visually pleasing. I got both and I couldn't be happier with the finished product!
Owner, Luxury Spa
When I decided to take my company's webpage to the "next level," I was met with countless options of web designers. The problem wasn't finding a web designer - it was finding some I could trust would give me a unique and quality product. A friend recommended Wingman Planning, and I've been thanking that friend ever since. Tom of Wingman Planning was professional, thorough, and patient with this laymen. He put creative touches on the website that I didn't even know existed, and met all of my requests regarding artwork and layout. He provided me with a page that is easily adaptable as the business grows, and has been generous with his knowledge and guidance months after the completion of the project. I recommend Wingman Planning wholeheartedly - you're absolutely in good hands.
Executive Director/Owner - Counseling Group
As a newly relocated attorney/ sole practitioner, I retained the services of Wingman Planning to design my website. During the design process, Tom Mirabella gave me just the right balance of my own ideas, sculpted with his experience and creativity, for a website that exceeded my expectations. "Wingman" has been invaluable with his advice, expertise and guidance in marketing my small law firm.
I would highly and enthusiastically recommend Wingman Planning for your small business marketing needs!
Planning is truly a great company to deal with from all angles. We have
done a number of projects with them and we are amazed each time. They
build your website as if it was their own business. They do whatever it
takes to take care of their customers and their needs. A fantastic
company! Wonderful people to work with!
Owner of Lighting Company
If you are looking for an outstanding company for website design and development look no further than Wingman Planning. I had seen Tom's work for two different clients and when it was time to find someone to develop a a website for a non-profit I was working for I knew exactly who to go to... Wingman Planning! Working with Tom has been a pleasure! He took the concept in my head and tailored a website exactly the way I wanted it to function! The finished product was nothing short of perfection!
I have recommended Wingman Planning to several people and will continue to do so in the future.